● WE OFFER FREE WORLDWIDE SHIPPING.
● All orders will be scheduled for shipment in 1-2 business days after the order is placed, excluding holidays.
● Once your order has been processed, please go to My Account → Orders → View to check the order tracking information.
Tracking Number : xxxxxx
Carrier: xxxxxx
Query Website: www.17track.net
United States Orders:
Shipping from Texas, you will receive the product within 2-6 days.
International Orders:
Shipping from HK ，Supports the following countries:
Australia: 8-16 days
Austria: 7-10 days
Belgium: 7-10 days
Brazil: 16-26 days
Bulgaria: 13-16 days
Canada: 10-15 days
Chile: 12-15 days
Colombia: 12-25 days
Croatia: 10-13 days
Cyprus: 7-10 days
Czech Republic: 10-15 days
Denmark: 9-13 days
Estonia: 7-10 days
France: 7-10 days
Finland: 10-13 days
Germany: 7-10 days
Greece: 7-10 days
Hungary: 10-15 days
Iceland: 7-10 days
Ireland: 7-10 days
Ireland: 7-10 days
Israel: 7-10 days
Italy: 10-15 days
Japan: 7-10 days
Kuwait: 10-15 days
Latvia: 7-10 days
Lithuania: 12-16 days
Luxembourg: 8-12 days
Malaysia: 7-10 days
Mexico: 15-25 days
Netherlands: 7-12 days
New Zealand: 7-10 days
Norway: 7-10 days
Oman: 10-15 days
Peru: 15-25 days
Poland: 7-10 days
Portugal: 10-15 days
Qatar: 10-15 days
Romania: 10-15 days
Russia: 12-18 days
Sweden: 10-13 days
Saudi Arabia: 7-12 days
Singapore: 7-10 days
Slovakia: 10-16 days
Slovenia: 10-16 days
Spain: 8-12 days
Switzerland: 8-14 days
United Kingdom: 7-10 days
United Arab Emirates: 8-14 days
SHIPPING FAQ:
◆ Can I upgrade my shipping after my order has been placed?
We process and ship all orders as quickly as possible. Once your order is placed, we cannot edit your order’s selected shipping.
◆ Can my parcel be redirected to a different address?
Once your order has been shipped, we cannot update the listed shipping address. We recommend contacting the shipping carrier using your tracking number for reference to inquire about making any changes that could impact a successful delivery.
◆ What do I do if my order’s shipping has been delayed?
Unfortunately, there may be delivery delays due to reasons outside our control, such as carrier delays, severe weather, natural disasters, or labor strikes.
We ship all orders within 1-2 business days, and once shipped, provide a tracking confirmation email to the email address provided. Once a package leaves our facility, we no longer control how your order is handled or where it is sent before delivery.
◆ What if my package is late?
We appreciate your patience. We ask that you wait four additional business days beyond your Expected Delivery Date. If your package still has not arrived by that time, please contact us and we would be happy to help investigate and reach out to our carriers when needed.
Claims of missed/incorrect deliveries will not be accepted past 45 days of the order being placed. We ask that these issues be brought to our attention as soon as possible.
◆ My package says delivered, but I didn’t receive it. What now?
We ask that you please allow 3 additional business days past the “delivered” scan, as the carrier may have accidentally scanned the delivery too early. If your package still has not arrived, please contact us.
Please be sure to check around for your package; some carriers leave packages in hidden places so they cannot be seen from the street. Please also check if someone, like a neighbor or an Apartment Office Manager, accepted delivery on your behalf.
Contact me via WhatsApp on the lower right corner of the homepage, or my email address is thekungfuwallet@gmail.com, I will give you a satisfactory answer within 6 hours.
you can get help with the following:
● Pre-Delivery Order Questions: Quickly find tracking information, request order changes like address changes or product changes. Kindly note, all order changes are only available within six hour after an order has been placed.
● Post-Delivery Order Questions: Access to submit a return or exchange, or file a claim if your orders had an issue.
● File Product Claims: Seamlessly file a Warranty Claim for your KungFu gear .
● Product Information: Whether you’re looking for answers to questions about a product you’re interested in, or you’ve already purchased, we’ve got answers for you!
● Make a Suggestion: We want to hear from you about what you’d like to see from us, and how we can make Kungfu better! We’re listening!
● Wholesale and Bulk Order Requests: We are accepting applications for Brick and Mortar Stores and accept requests for Bulk Orders and Bulk Customized Orders.
And more!
This portal helps you get answers faster and helps us tackle your concerns quickly!
NEED HELP WITH A RETURN?
If you are not 100% satisfied with your Kungfu purchase, you can return your order for a refund or exchange within 99 days of purchase.
All returns and exchanges must be processed through our returns portal within 99 days of the original purchase. Please contact me via WhatsApp , I will help you.
If you wish to complete a return, the product(s) should be returned in usable condition.
Upon receipt of the return, we will issue your approved refund via the original payment method. We cannot change the payment method to redirect refunds to other accounts.
Returns are processed manually and may take up to 3-5 business days to be refunded.
GUARANTEED FOR THREES YEARS
We’ve designed our products for long-term reliability — as in, a lifetime. If you ever feel your Kungfu wallet , we’ll do everything possible to make it right.
Each purchase with Kungfu is just the beginning of many years of a better everyday carry experience. We’re glad to have you aboard!
TROUBLE WITH YOUR GEAR?
Use the Warranty Claim Form below, and we’ll help you out.
Please note we are experiencing a higher than usual influx of inquiries. Please allow 3-5 business days for your claim to be processed.
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
We take your privacy seriously and only use your data to enhance your experience with us.
As a customer, you have the right to:
1. Request a summary of your personal information
2. Request that we do not share or sell your data
3. Request that we delete your personal data.
Suggestion Box
Do you have a product request? A new design? An improvement? Pop it in the box and let’s make some magic happen!
Please note, this form is just for feedback and suggestions. If you have other concerns, Please contact me via whatsapp!